Hybrid Agents across all channels

Blended experience between AI and human agents across all channels.

Available on

  • Web chat for real-time customer engagement

  • Voice over web for seamless browser-based calls

  • Traditional phone support integration

  • WhatsApp business messaging solution

  • Email support and campaign management

  • Social media chat integration

The Numbers

Response Time
0ms
Chat Sessions
15K
AI Models
1
Hours saved
150K

Built on

Enterprise Knowledge Graph

Deliver way higher accuracy and speed using autonomous agents and enterprise knowledge graphs.

  • Connected data architecture for unified knowledge

  • AI-powered semantic understanding and reasoning

  • Real-time data integration from multiple sources

  • Dynamic relationship mapping and entity resolution

  • Advanced semantic search and discovery

  • Enterprise-grade security and access control

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Built on

AI First Helpdesk

AI agents recording each interaction, learning from them and escalating to human agents when needed.

  • Connected data architecture for unified knowledge

  • AI-powered semantic understanding and reasoning

  • Real-time data integration from multiple sources

  • Dynamic relationship mapping and entity resolution

  • Advanced semantic search and discovery

  • Enterprise-grade security and access control

Learn more

Built on

Autonomous Workflow Engine

Combine structured rules with AI to create autonomous workflows.

  • Visual workflow builder with drag-and-drop automation

  • AI-powered decision nodes and dynamic routing

  • Extensive API integrations and webhook support

  • Real-time monitoring and workflow versioning

  • Trigger-based automation and conditional branching

  • Custom actions and extensible plugin system

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